We start with a complete inspection of your entire chimney system – flue, damper, crown, cap, and exterior structure. This tells us exactly what we’re dealing with and catches problems before they become expensive emergencies.Next comes the actual cleaning. We use professional equipment to remove creosote, soot, and debris from top to bottom. Everything gets contained with drop cloths and plastic sheeting so your home stays clean throughout the process.You get a detailed report of what we found and what we did. If we spot issues that need attention, we explain them clearly – what’s urgent, what you can plan for later, and what it all means for your safety and budget. No surprises, no pressure, just the information you need to make good decisions about your home.